Effective Date: August 20th, 2019
We collect and maintain specific types of information when you access the Network. We may collect: (i) identifying information, including, without limitation, information about your business, personal information, including contact information, postal addresses, phone numbers, email addresses, certain financial information, employer identification numbers or other taxpayer identification numbers collected when you use or access the Network (“Customer Information”); (ii) information you provide in order to obtain a device, including, but not limited to, images or descriptions of a limb-difference and the individual with such limb difference; (iii) the content of communications sent to us, and email addresses and contact information related to such communications; (iv) aggregated and/or anonymized information about the use of the Network to evaluate our customers’ preferences, improve our programming, and facilitate reporting of internet usage; (v) web logs and other standard data entries, including, without limitation, your IP address, page URL and timestamp; (vi) device and application identification information; and (vii) location information.
We do not record the names or email addresses of visitors unless such users subscribe to receive information via electronic mail, make a donation to us, or submit an application to receive a device.
Information Related to Minors
If you believe we might have any information from or about underage children, please contact us at firstname.lastname@example.org.
Uses and Disclosures of Personal Information
As set forth above, if you email us, we may keep your message, email address, and contact information to respond to your message. In certain instances, our response may be provided to other Network users or third-parties as necessary to address certain problems, comments, and requests.
We may retain information, including Customer Information, in order to comply with applicable law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, enforce our rights under our agreements with you, for backup, audit or regulatory purposes, and for other actions permitted by law.
We may share your Customer Information with your consent. For example, you may let us share Customer Information with third parties for their own marketing uses. Those uses will be subject to such third party’s privacy policies. Also, the Company may share your Customer Information with third parties in aggregated and/or anonymized form. If, at any time you do not want us to use your information in this way, or to pass on your information to third parties for marketing purposes, please opt-out by following the instructions set forth below.
Special Cases in which We Share Personal and Password Information.
Under certain circumstances, Customer Information and personal information may be subject to disclosure pursuant to applicable law, judicial or other government subpoenas, warrants, or orders (such disclosures, “Disclosures Required by Law”). In such circumstances, you agree the Company may disclose such information to the extent necessary to comply with such legal requirement. Also, we may share your Customer Information or personal information in an emergency if necessary to protect the safety of Company employees, agents, customers or any person. Again, when your information is disclosed under this paragraph, we may also disclose such information on a non-anonymous basis.
Use of Other Users’ Information
By using the Network, you agree that, with respect to other users’ information you obtain through your use of Network, you will only use such information for a purpose that such user expressly agrees to after adequate disclosure of such purpose. Under no circumstances may you disclose information of another user to any third-party without our consent and the consent of such other user.
Third Party Communications
Control, E-mail and Opt-Out
If you establish a membership account with the Network, you retain sole control of the Customer Information related to your account. Accordingly, you may review, add, modify correct, delete or update your Customer Information at any time by sending an email to email@example.com.
If you receive one or more e-mails from us, it means one of two things: (i) your e-mail address is on our list of customers or prospective customers; or (ii) you have provided us your e-mail address so that we could contact you. If you believe you receive an email from us in error, please contact us immediately at firstname.lastname@example.org.
We provide you with the opportunity to opt-out of receiving certain communications from us at any point in time. If you wish to cease receiving e-mails and other communications from us, you can opt-out of by contacting us at email@example.com.
You may always decline to share certain personal information with us, in which case we may not be able to provide to you some of the features and functionalities of the Network.
Security of the Information Collected
We use technical, organizational, administrative, and physical security measures to protect against the loss, misuse and alteration of data used by our system. No data transmissions over the Internet, however, are guaranteed to be completely secure. While we strive to protect your data from unauthorized use or disclosure, the Company does not warrant or guarantee the security of the data that you provide to us.
You are responsible for maintaining the security of any password, biometrics, user ID or other form of authentication involved in obtaining access to password protected or secure areas of any of our digital services. In order to protect you and your data, we may suspend your use of the Network without notice, pending an investigation, if any breach of security is suspected.
Information Choices and Changes
You may request to review, correct, delete or otherwise modify information you have previously provided to us through the Network. You have the right to ask us not to collect, use, process or disclose your Customer Information in any of the manners described herein. This will affect your user experience. You can notify us of your intention to halt the collection, use, processing, or disclosure of your Customer Information at any time by contacting us at firstname.lastname@example.org.
Some personal information is automatically collected via the use of data analytics tools. If you object to such collection, your only choice is not to access the Network.
There are two types of cookies: session-based cookies and persistent-based cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. They include such information as a unique identifier for your browser. Standing alone, cookies do not contain personal data, and therefore do not identify you personally; they merely recognize your browser. Unless you choose to identify yourself to the Company by using the Network, you will remain anonymous to the Company. You may delete cookies if you no longer wish to store them on your computer.
The cookies we use do not transmit personally identifiable information to us or to our service providers. You have the choice to opt-out of receiving cookies from both the Company and third parties which will prevent the Company and third parties from tracking information about the online advertisements that you visit. Please note that you still will have the ability to view our online advertisements even if you opt-out of receiving cookies OR if you choose to disable cookies, you may still use the Network; however, you may have limited access to some areas of the Network. If you wish to opt out of receiving cookies from the Company, please contact us at email@example.com.
Use of Google Analytics, Adwords and Remarketing
We may use “Google Analytics” and similar web analytics services. Google Analytics is used to track unregistered users on the Network, to record multiple visits by unregistered users to the Network, and to record all the pages that unregistered users visit on the Network. If and when an unregistered user registers with the Network, all of his or her previous visits and activity on the Network will be associated with their registered user profile. “Google Analytics” tracks registered users’ visits to the Network whenever they return.
The Company will not (and will not allow any third party to) use “Google Analytics” to track, collect or upload any data that personally identifies an individual (such as a name, address, or billing information), or other data that can reasonably be linked to such information by Google.
We may use all features of “Google Analytics” for display advertisers, including, but not limited to, obtaining specific visitor cookie data, such as the source, medium, and keyword(s) used to visit the Network. “Google Analytics” does not store any visitor-specific data, and the Company will not use specific data regarding users in any way related to “Google Analytics”, “Google Adwords”, and remarketing.
The Company may use remarketing with “Google Adwords” and analytics to display content-specific advertisements to users that have previously visited the Network when those visitors go to other websites that have “Google Display Network” implemented.
The Company and other third-party vendors, including Google, use first-party cookies (such as the “Google Analytics” cookie) and third-party cookies (such as the “DoubleClick” cookie) together to inform, optimize, and serve ads based on users’ past visits to the Network.
We will not facilitate the merging of personally identifiable information with non-personally identifiable information that is collected through any Google advertising product or feature unless you have specifically and affirmatively provided us with your consent to that merger of personally identifiable and non-personally identifiable information.
Users can opt-out of “Google Analytics” for display advertising and customize “Google Display Network” ads using Google’s “Ad Settings” available at: https://adssettings.google.com/u/0/authenticated?hl=en.
Users can also opt-out of “Google Analytics” for display advertising, to prevent your data from being used by “Google Analytics”, by going to the “Google Analytics’” opt-out page.
Whenever your non-personal information is used or is stored together with your personal information, it will be treated as personal information.
You may also use the above contact information if you think any information about you is inaccurate, incomplete.